How can I pay?

You can pay by CREDIT CARD or PAYPAL.

Can I pay cash on delivery?
We don't have cash on delivery option at the moment.

What size should I order?
While placing your order, please take a look at our size guide on each product page. Please note that our products are made by European sizing standards. For more information, please contact us.

Where do you ship?
We have worldwide express delivery for orders on our website. For more information, you can contact us via e-mail.

How long will my delivery take?
Deliveries vary from country to country. Estimated delivery times are given below.

Canada - 7-10 working days
USA  - 7-10 working days
United Kingdom - 7-10 working days

How can I track my order?
After your order is shipped from our office, you will receive a tracking number via e-mail. You can track your order from then on.

 Can I exchange my order?
You can exchange an item that (is damaged or that have a quality problem ) with the same item or another item with the same price. ( specific rules may apply. please check out our return policy) 

Have you received my return?
As soon as we receive your return package, the return process is initiated and we will contact you to fulfill your demand, be it a refund or product exchange.

How can I get a refund?
As soon as we receive your return package, we will contact you and make the refund to the account with which you completed the payment in the first place.

If you need more help, you can contact us via email: info@audacityxo.com      
( response within 48h )